SHIPPING POLICY
At AMR Creations LLC, we understand the importance of a seamless and efficient shipping process. We strive to provide our customers with a hassle-free experience from the moment they place an order to the moment it arrives at their doorstep.
Our shipping policy is designed to ensure that your products are delivered to you in a timely manner, while also prioritizing the safety and security of your items.
Shipping Methods
We offer a variety of shipping methods to cater to your individual needs:
- Standard Shipping: Our standard shipping option ensures that your order is delivered within 7-10 business days. This method is reliable and cost-effective.
- Expedited Shipping: For those who require their items sooner, we offer expedited shipping. With this option, your order will be delivered within 2-3 business days. This excludes wood signs as they will need a minimum of the 3 days for drying before shipping.
Order Processing Time
Once your order is placed, our dedicated team works diligently to process and package your items. We strive to have all orders processed and shipped within 3 -5 business days.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.
Shipping Restrictions
While we strive to offer shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical limitations. If your location is not eligible for shipping, you will be notified during the checkout process.
Tracking Your Order
To ensure transparency and peace of mind, we provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment.
Damaged Items
In the rare event that your order arrives damaged or you receive the wrong product, please contact our customer support team immediately. You will have 3 days after your order has been delivered to inspect your order and contact us regarding any issues. We will work with you to resolve the issue and ensure that you receive a replacement.
Lost or Stolen Items
It is important to note that AMR Creations LLC is not responsible for any lost or stolen items once they have been delivered to your designated address. Once your order has been shipped and the tracking information indicates that it has been delivered, the responsibility for the package's safety transfers to you, the customer.
We highly recommend taking the following precautions to minimize the risk of lost or stolen items:
- Provide an accurate and secure shipping address: Double-check your shipping address during the checkout process to ensure that it is correct. If possible, provide a shipping address where someone will be available to receive the package.
- Track your package: Once your order has been shipped, we will provide you with a tracking number. Use this tracking number to monitor the progress of your package and ensure that it is delivered to the correct address.
- Consider additional security measures: If you live in an area with a high risk of package theft, you may want to consider adding additional security measures to protect your deliveries. This could include installing a security camera or using a secure package delivery service
In the unfortunate event that your package is lost or stolen, we recommend taking the following steps:
- Contact the shipping carrier: If your package is missing or stolen, reach out to the shipping carrier as soon as possible. They may be able to provide additional information or initiate an investigation into the matter.
- File a police report: If you believe that your package has been stolen, it is important to file a police report. This will help document the incident and may aid in the recovery of your items.
- Contact our customer support: While we are not responsible for lost or stolen items, we still want to assist you in any way we can. Please reach out to our customer support team, and we will do our best to provide guidance and support during this difficult situation.
While we cannot guarantee the safety of your purchases once they have been delivered, we are committed to helping you navigate any issues that may arise. At AMR Creations LLC, we value your satisfaction and will work with you to find a solution.
Customer Satisfaction
At AMR Creations LLC, your satisfaction is our top priority. If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the best possible shopping experience. Thank you for choosing AMR Creations LLC for your unique and stylish products. We appreciate your understanding and cooperation in protecting your purchases.